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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

It all depends on what your needs are

Submitted May. 16, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
5
Customization
1
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We moved from IMIS to YM two and a half years ago. We were challenged with the fact that the majority of staff who use the system were hired a few months after implementation (including me). There are no reference manuals or in person training. Everything is web based. There is no ability to customize - it is a one size fits all. This requires a lot of manipulation of data between spreadsheets. We are unable to track CME which is a big need for our member records. There is no easy way to reconcile the financials between YM and our financial system, MIP. In addition, you are REQUIRED to use Blue Pay as your merchant processor which leaves no ability to negotiate between vendors for competitive rates. On the other hand, it is fairly user friendly for inputting data and searching records.