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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

It may have been us, not our AMS

Submitted Dec. 9, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
3
Primary Job Function: 
Other
Number of Years Using the AMS: 
Less than 1 year
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iMIS has proven difficult for our staff in terms of getting data out without having to go to a 3rd party vendor to set up reports. This may have been our own fault for creating custom fields and tables when we didn't have to. Many users find IQA to be a "cockpit" and not user friendly but I do feel like it is useful for those more comfortable with setting up reports and thinking about how data is stored. My recommendation depends on improvements in iMIS 20. I hear many great things about it and am currently researching the updates.