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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Lack of CMS

Submitted May. 9, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
4
Customization
1
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Their web content manager is horrific. 1) Every page is on the same level, as they do not allow for categories or sub-structures like a normal content CMS would; 2) Their version of HTML is NOT HTML and it is very clunky.