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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Lacks Marketing and Sales Tools

Submitted Nov. 30, 2015
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
5
Customization
3
Primary Job Function: 
Marketing
Number of Years Using the AMS: 
1-3 years
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YM has a host of interesting and useful tools but the limitations of their email marketing, lack of automation, limited segmentation and list creation makes this solid AMS a real bust when it comes to a robust marketing solution. They are making in-roads by partnering with third-parties to fill in gaps (online communities, mobile apps, and email systems) but the limited and clunky queries and inability to create special segments or build lists based on behavior makes this AMS a real drag to use.