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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Lacks Speed and Flexability

Submitted Feb. 3, 2016
Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
3
Customization
2
Membership Size: 
101-500
Organization Type: 
Trade Membership
Primary Job Function: 
Communications, Public Relations, Publications
Number of Years Using the AMS: 
4-7 years
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The interface is very slow regardless of your internet provider speed and it lacks the flexibility to track organizations as well as individuals. They are constantly working to add and update features, but I would prefer a product that is more finished/final and proven. Three years in and it feels like we are all still learning as we go and it gets very frustrating.