The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 36 months old, and aren't counted towards the average five star ratings or percent recommended.

Love NoviAMS!!

Customer Service
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
Membership Size: 
Organization Type: 
Trade Membership
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
Less than 1 year
NoviAMS is easy to use and easy to learn. Customer service gets back promptly most of the time within the hour.
AMS Response

Hi there and thank you for this review! We're so glad to hear that Novi has been easy for you. We do everything we can to respond to customer service requests as soon as possible - we know how frustrating it can be to get held up on a project when you need an answer quickly. We want to do our part to help so you can focus on serving your members and doing great things for your association. Thank you for allowing us to be your AMS!