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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Memberclicks - expect to do all the work yourself

Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
2
Membership Size: 
1,001-5,000
Number of Years Using the AMS: 
Less than 1 year
This is probably a decent product - still testing - but the implementation was a disaster. While we paid to have them do the work we ended up doing most of it ourselves. Clearly there business model is the shuffle as many clients as they can and spend as little time with you as possible. There "training" was a joke. Unfortunately their documentation did not keep up with their upgrades. If you have plenty of time and staff to do most of the work yourself, then you may not be disappointed. The problem is we are a small association and expected them to do the work we paid for.