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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Memberclicks Review

Submitted Aug. 7, 2018
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
5
Customization
3
Membership Size: 
501-1000
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
4-7 years
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Our non-profit organization has used Memberclicks for several years. While the customer service is great (meaning, you can call up at any time and get an answer to your question or assistance with your problem) it's not a very user-friendly AMS system. For example, if you send out newsletters, we have to export the newsletter to constant contact and then email out to our members. It would be nice to do all in one system. And while they have updated their program since the outdated one we still use to have better capabilities, when we reached out for a demo of the new things the system could do we were told they no longer do demos. While memberclicks may work for some...we are in the process of finding a new one.