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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

More to Come

Customer Service
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Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
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Reliability
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Customization
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Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
I just attended the YourMembership Conference after having the system for a little over one year. Exciting news is the features they're adding: customizable infographic dashboard, LinkedIn looking profiles, DropBox like resource center, app and mobile site. I understand they're trying to maintain the customer service requests via support tickets although I do miss MemberClicks who had pristine service every time you called. I think they have an exciting future ahead of them.