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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Not Horrible but Not the best

Submitted Mar. 3, 2014
Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
3
Customization
1
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This was a great system that had the "ability" to integrate and had an all in one of the box product (meaning website and ams combined). What we found was that the customization that was offered was through special fields that would not be included in report queries. You can't change the labels to suit your members needs, your only option is to create custom fields. We like that there are product enhancements that are released fairly often, but as we wait for enhancements we always need to find a work-around. All systems have their pluses and minuses.