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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Online Payment Processing

Submitted May. 5, 2015
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
4
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
1-3 years
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The structure of Wild Apricot's online payment processing is very easy but unfortunately it feels as if you have to go through a few hoops to provide your credit card information. For our members, I worry about them being turned off by having to click a button to generate an invoice, then click another button to move forward, click again to pay the invoice and then once more a click to pay. While this was very cost effective ($1000 give or take a year) they have significantly raised their prices this week with no additional improvements or ease in payment processing to the member.