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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Personify AMS is a Great Database!

Submitted Apr. 26, 2018
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
5
Membership Size: 
101-500
Industry Type: 
Other
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
12-14 years
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I personally love Personify. I have been working in the database since before it was TIMSS. My staff and I can easily navigate Personify and it satisfies our membershp needs. We did have to customize pretty heavily but because of our business rules. Personify doesn't always have the best customer service support, but when they do take on an issue or project for us they see it through and are very responsive. The only thing I would recommend is if they would go more web based to make it mobile friendly, to offer a better reporting tool with dashboards, and provide updates that can be pushed into the database rather than going through painful upgrades. I would recommend Personify to other societies/associations/organizations.