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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Personify Difficulties

Submitted Feb. 24, 2016
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
2
Membership Size: 
25,001-50,000
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
4-7 years
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The product is solid with not many issues in backoffice. However, its ebusiness interface issues combined with the need to have either a large technical internal staff or a large wallet, still leave me feeling dissatisfied. We are upgrading to version 7.6 and it is time consuming and costly. Not sure if it is any worse than any other AMS, but I still believe there should be an easier way.