Follow 

Contact

Share

The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Personify - Powerful yet problematic

Submitted Oct. 24, 2017
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
2
Membership Size: 
50,001-100,000
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
15-20 years
Thank Reviewer (0)  
Report Review  
We have been using Personify for well over a decade (upgraded from TIMSS in 2009) and use many of it's modules. It is very efficient for us when using it's core functionality but we have some issues with customizations and Personify's support fixes. They just finished a retrofit, after 6 months, that is still not fully completed to our expectations. As far as the financial side of the software, everything has been working well for some time. Overall, it is a great software package and I have yet to come across something that is better. I'm a believer in the saying "The grass is always greener..."