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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Powerful but hard to manage

Submitted Oct. 22, 2018
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
2
Customization
2
Membership Size: 
101-500
Industry Type: 
Transportation / Logistics
Organization Type: 
Trade Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
1-3 years
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IMis is powerful in terms of its overall capabilities, but to get there it takes a tremendous amount of time and effort. Each function beyond the most basic requires a new module to be purchased or custom created. We often have difficulty figuring out the functions that are availabile to us, and often the functions that should be available haven’t been “turned on.”  It takes a lot of investment in training for personnel to use even the basic functions. Having said all that, if you are willing to make considerable time and investment, there isn’t much IMIS can’t do.