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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

A Powerhouse, but only if you have the staff resources

Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
5
Customization
5
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
8-11 years
IMIS can do everything you can possibly need. But only if you have the staff and money to make it happen. The out of the box solution requires a lot of customization and creating and running reports is not simple. You need to have someone on staff with a good working knowledge of SQL and who can dedicate a fair amount of time to programming to have it complete more advanced functions. IF you can do this, IMIS a an amazing product that is highly reliable, well thought out, and meets pretty much every need I've been able to come up with for it.