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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Raiser's Edge - A Good System

Submitted Nov. 16, 2017
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
4
Membership Size: 
5,001-10,000
Industry Type: 
Printing / Publications / Media
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
8-11 years
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I used Raiser's Edge at my old organization for nearly eight years. The system was implemented without a consultant guiding our staff so we basically just asked for whatever we thought was best. I loved the automation and batch entry for payments, but the best part of the system was no doubt the query and export features. We could query from the broadest fields down to the most granular detail, allowing me to find any entry, person, or payment I needed. I miss the days of having this system.