MemberClicks Review

We started using MemberClicks in Spring 2016. We are a small trade association, we do not have individual memberships, only corporate. We had a demo and selected MemberClicks because they appeared to be better suited for small associations and their price was easy on our budget. Based on my experience, MemberClicks is several years behind similar AMS's with a less than $7K per year price point. Their database structure is set up as a single table. The functionality is clumsy. For example: -If you want to customize the fields that are displayed in search results, you can do that but if you view any record in the search, and go back out the fields are all changed to a default. I pointed this out during the demo and they acknowledged many customers complained about this and they were working on a fix for their "next" release - that was almost a year ago. -The custom attribute fields for a given record 'Must' be arranged alphabetically by name, no way to select which order for them to be displayed. -No CRM functionality - Most AMS's have the functionality for an admin to provide notes (when I contacted a member, schedule a follow-up, etc.) MemberClicks answer is to create a custom attribute field called 'Notes'. -The admin dashboard has a 'Sales Over Time' to provide you a snapshot of a particular revenue account. The only problem is the totals are based on the initial price that is set and discounts are not reflected, so it is inaccurate. Again, they acknowledged this and said this tool was to be interpreted as a 'rough estimate'. They are many other issues -- the bottom line is we have a 'work around' for nearly everything. This is a true case of you get what you pay for. We quickly realized that we are willing to pay more to have the basic functionality that we need from an AMS but certainly do not have with MemberClicks.