Some good, some bad
Submitted Oct. 20, 2021
A lot of people have issues with YM support, but I have not had that experience. I've always found them helpful and mostly easy to work with. There are many options for support, which I think many people don't take advantage of. There is the daily live Q&A, submit ticket via email, phone in, and the new chat function which I've used quite a bit and like because the response is immediate. All that said, the email tools and stats are pretty basic, at best.