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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

StarChaper Look Out of Date

Submitted Apr. 28, 2017
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
1
Membership Size: 
100 or fewer
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
1-3 years
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StarChapter has been easy to use and the right price for our very small (less than 100 member) association. We are able to integrate credit card payments (although we pay an exorbitant fee which would be less if we used Eventbrite). But, the look of our template is very out-dated, we are unable to incorporate social media like FB and Instagram which we need to attract members. (Our industry is very visual based). And, our event invitations and newsletter options are very staid. We can't format images with wrap around text in our invites, we have very few font options and then when the monthly event appears on the homepage, it doesn't translate visually. It is also very hard to navigate to the actual registration page from the homepage. We need something at the same price, which may do less with a member database; but, will look more releavant.