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Stay Away!

Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
1
Customization
1
Version: 
Oasis
Membership Size: 
1,001-5,000
Industry Type: 
Other
Organization Type: 
Individual Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
1-3 years

If you are considering MemberClicks because of it's low price point or repuatation for service - save yourself the heartache and stay away! The staff at MC are great and the help team do their best, but at a basic level the software does not work well, is not intuitive, and does not perform super basic functions that your and your staff will need to accomplish. This product is extremely time consuming for staff and very difficult for members to use as well. The best service in the world cannot make up for the total lack of functionality.