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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Strong customer support relationship and willingness to work with us on customizations

Submitted Apr. 3, 2018
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
4
Membership Size: 
100 or fewer
Industry Type: 
Other
Organization Type: 
Individual Membership
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
4-7 years
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The title of this review is sincere.  I trust the people there.  There's been challenges in meeting deadline dates on projects but they don't sugarcoat the issue when reported.  We've learned how to work around these types issue.  There is only one single thing that we wish they were stronger at or are willing to create for us; and that is an API that would allow us to insert financial transactions created outside of ACGI.