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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

A Ton of Features, Great Services

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
5
Reliability
5
Customization
3
Number of Years Using the AMS: 
4-7 years
YourMembership offers a ton of features, and we love that they keep adding new things and improving existing ones, improving the platform for our members as well as website admins. Though the upfront fee is higher than other platforms we considered, we like that YourMembership's price is all-inclusive, regardless of number of members, features used, etc. They offer a few larger add-ons at additional costs, but all the main upgrades are included in the annual fee. The staff is professional and knowledgeable, and always quick to respond to our questions or concerns. The downside, which I expect is the case with most AMS platforms, is that things are not completely customizable. For example, in the directory pages we can add custom fields, but we can't change the way those pages are displayed.