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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Untitled Review

Submitted Jul. 15, 2014
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
3
Customization
1
Primary Job Function: 
Membership, Customer Service, Data Entry
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We are a small association licensing Personify through an association management center. We've found the system to be incredibly difficult to adapt. Our membership is organizational and the affiliate manager is crucial to our business processes. Unfortunately, our association management center has been unable to launch this feature after more than a year and a half of working with TMA resources. I find the member-facing ecommerce site to be clunky and archaic looking. Furthermore, we do not have access to the database, just daily reports from our vendor which is very frustrating.