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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Untitled Review

Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
3
Customization
2
We are an AMC and have worked in a number of subscription services. We found this difficult to work in with a significant learning curve. We inherited it as the membership database for this client and found it was not set up properly at the onset and is now difficult (and costly) to change or amend. Although the initial price may be right, the time associated with all its manipulations is not.