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User friendly

Submitted Sep. 18, 2023
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
5
Version: 
iMIS 100
Membership Size: 
1,001-5,000
Industry Type: 
Education
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years
Incentivized
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Implemented iMIS 100 professional in 2019 in-house with very little experience in under 6 months. While it was a very stressful implementation in such a short time frame, imis support at the time was very helpful.

The dashboards are great with clear, helpful data and are fully customise-able. Since implementation customer support is not as readily available/supportive but get back to you within a day or two depending on the urgency.