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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Very Outdated

Submitted Oct. 6, 2015
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
3
Customization
1
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
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I only used IMIS for a short period of time in 2012; however it was very outdated and not user friendly. We had one individual in our office was extremely proficient but the rest of us relied heavily on her knowledge to setup events and customize the database. IT was not a web based program so when we went to conferences and offsite events it was difficult to handle registrations. It usually resulted in paper registrations and processing credit cards through an outside merchant and when we returned to the office inputting the registrations manually into IMIS.