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Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
4
Customization
3
Membership Size: 
100,000+
Industry Type: 
Natural Resources / Environmental
Organization Type: 
Individual Membership
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
8-11 years

We have been using Personify for a number of years.  We are a large organization and have trained our staff to make necessary customizations, so we no longer rely much on Personify staff.  The greatest challenge has been service and support.  They have been very difficult to work with over the years,