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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

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Submitted Nov. 2, 2017
Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
2
Customization
1
Membership Size: 
1,001-5,000
Industry Type: 
Other
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
1-3 years
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Very limited because there is no way to customize. On boarding was challenging because they didn't seem to understand our membership model. More geared toward serving Chambers of Commerce rather than Associations who have individuals as members. We would like to gather more demographic data from our members but have been told there is no way to add fields to collect basic information such as ethnicity. We are resorted to work-a rounds such as gathering data through our online community instead using of the database.