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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

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Submitted Apr. 14, 2015
Customer Service
4
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
5
Customization
2
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
4-7 years
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Solid AMS for trade association, chamber of commerce or any organization where members are organizations not individuals. It can handle individual memberships even easier, but not all can handle organization members well - this one can. Does all of the basics well - dues, pledges, events. Good contact management system. Has an effective sales pipeline for sales teams. Nice feature where emails from Outlook or any system can be posted to Notes for the member or individual linked to a member. There is a bit of a learning curve but all well thought out systems will have this.