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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

Worst AMS company I worked with

Submitted Jun. 5, 2018
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
2
Customization
2
Membership Size: 
100 or fewer
Industry Type: 
Business Services
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Technology
Number of Years Using the AMS: 
Less than 1 year
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Aptify was great until the contract was signed, somewhat okay during the implemntation and worst afterwards. they will not respond at all. Their support does not know what their consulting did and consulting did not document anything suring implementation. So to talk to consulting to fix the issues during implemntation, they want more $$. Already spent $$$$ on implementation. I have seen 50 times cheaper AMS work better and have better customer service than Aptify. Looking forward to getting out of contract.