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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

A Worthless Time Sync

Submitted Dec. 4, 2013
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
3
Customization
1
Primary Job Function: 
Executive Management, Strategic Planning, Governance
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We are one of ASI's largest clients, we pay a significant sum of money annually to ASI. In return for this we are consistently given worthless technical support and false information on which we base planning and ending up paying double. We have had to hire consultants to do their job and we are looking for any opportunity to change to a better alternative. If we cannot find one we will write our own, after all our annually price for "support" will pay for an additional full time developer with ease.