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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

YM LMS

Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
3
Membership Size: 
25,001-50,000
Industry Type: 
Healthcare
Organization Type: 
Hybrid, Mostly Individual
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
4-7 years

The organization has gone through many transfers in ownership over the last 5 years.  Finally, it seems some stability has been achieved.  The senior staff are exceptional in helping clients trouble shoot issues but it takes time to get an issue escalated.