YM works for us, for now
We implemented YourMembership in 2016. It was a huge improvement over the custom database my client had previously built, in the sense that there was a full set of administrative features. We moved our entire website to YM, including discussion forums, resource library, and groups. Within the first three months after the went live with YM, we started searching for a community software platform to handle those three features, as YM's features were not intuitive or convenient for collaboration. We chose Higher Logic for our community, which was very well received. The combination of Higher Logic for collaboration and YM for database is working for us, for now. For basic dues and event registrations, it works. For reporting, I find that everything I need is there in the back end, but it often takes some digging or extra work in Excel to get what I need. We'll be evaluating our digital presence next year as part of a larger branding project, and an evaluation of our AMS will probably be included. The real stay-or-go test may be integrations - so far, the YM API has been sufficient, but we will be looking to create a more seamless experience as users move between YM, Higher Logic, our benchmarking survey site, our webinar site...
