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You can get it to do just about anything...

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
5
Customization
5
Membership Size: 
5,001-10,000
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Executive Management, Strategic Planning, Governance
Number of Years Using the AMS: 
12-14 years

The core strength of ACGI's software is that when we need an option in our AMS, the functionality is already there. You can limit the number of systems your staff needs to operate, or you can use successful integrations where it fits business needs. With this product, you have the choice.

ACGI has a culture of really trying to understand the client perspective. They bring a certain creativity to solving your problems and utilize the specialized knowledge of staff. As a client, you can see that they're collaborating internally. Unlike many other technology vendors, they get to know you quite well. When you put in a ticket, it's not to generic support. It's responded to by someone you know.

ACGI is a partner more than a vendor because they care about your goals. You certainly don't see this often with vendors, but ACGI is a company that will actually talk clients out of customizations that are not going to ultimately yield ROI.