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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

You can't make everyone happy.

Submitted May. 18, 2016
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
3
Membership Size: 
25,001-50,000
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
8-11 years
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I have worked on Personify formerly TIMSS system for 10 years. While I believe it is powerful it does have it's challenges. I am told that the API's are difficult to work with if not using an ASP.net site. That is not my area I will take my co-workers opinions on that challenge. I can speak best to the back office as I call it. It is powerful and we only had to have 3 customization's to the program. We have added several fields that we track and that is relatively easy. But I hear understand the connection is very important so the API challenges need to be addressed.