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You Have to Be Willing to Invest

Customer Service
2
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
2
Reliability
4
Customization
3
Version: 
Membership Size: 
5,001-10,000
Industry Type: 
Healthcare
Organization Type: 
Hybrid, Mostly Trade
Primary Job Function: 
Chief Staff Officer (#1)
Number of Years Using the AMS: 
1-3 years

iMIS does not come out of the box ready to use, and requires ongoing consultant support.  The logic that runs it is not intuitive and the IQAs that underpin reporting are complicated to learn to use.  If you are willing to commit the time and resources, it is a powerful tool with a lot of customization opportunity.  Just be aware of what you are getting into.