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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

You're never alone with YourMembership

Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
4
Reliability
4
Customization
4
Membership Size: 
1,001-5,000
Industry Type: 
Other
Organization Type: 
Individual Membership
Primary Job Function: 
Technology
Number of Years Using the AMS: 
1-3 years
I have collaborated with YM on two different websites. Each time I was in the best of hands during the entire implementation process and for the support that I needed after our launch. There has never been a time that I've felt alone on an island with the great amounts of customizability and features. The YM team has had meetings with me and pulled in key individuals to assist in various areas. There's no perfect AMS, or we would all be running to them. However, with YM, there is an idea box where you can submit areas that you would like to see them improve or enhance. No, this doesn't mean every idea will be taken to the next level, but it allows us to voice our concerns, vote on others' ideas, and assist YM to continue to improve their system. One of those areas that has been a constant and popular area for improvement is the Forums. In order to receive updates, one must subscribe at many different levels. This is rather complex and bothersome for individuals who have to go through this process. One other area that would be a positive would be to create admin page level permissions on the backend