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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

YourMembership

Submitted Dec. 19, 2017
Customer Service
1
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
1
Reliability
1
Customization
3
Membership Size: 
1,001-5,000
Industry Type: 
Healthcare
Organization Type: 
Individual Membership
Primary Job Function: 
Membership, Customer Service, Data Entry
Number of Years Using the AMS: 
Less than 1 year
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The site is constantly going down making the back-end and the front-end unreliable. It is not ease of access for our members. Since YM is blacklisted, members rarely receive emails through the system (like a simple password reset). When customer service is called, they don't answer or do not have the answer. There are a lot of challenges to this system. Not user friendly. We are account executives not IT, web designers... which feels like what you need to operate this system. Very many challenges persist.