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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

YourMembership Not Everything OurMembership (and Staff) Had Hoped For

Submitted May. 12, 2014
Customer Service
3
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
3
Customization
3
Primary Job Function: 
Operations, Administration
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The product is a decent value but is lacking in many features such as the ability to instantly print name badges and mailing address labels. You have to export lists and then merge in word or another program. It can't calculate sales tax at the county level (only for states or countries). The reporting is buggy. We've had multiple problems with reports that have taken 2-3 months to fix. It also doesn't truly maintain an unsubscribe list.