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The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.

yourmembership.com

Submitted Sep. 3, 2015
Customer Service
5
Does your AMS vendor respond to your organization's requests in a timely and thorough way?
Ease of Use
3
Reliability
4
Customization
5
Primary Job Function: 
Operations, Administration
Number of Years Using the AMS: 
Less than 1 year
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YM has a good balance between being user friendly and customizable. There is alot that can be customized in YM. Many things are fairly simple to customize, others are more difficult. There are not many barriers to creating what you want. Because of the level of customization possibilities there is a lot to learn and undestand on the back end. I find that every works and works well, however sometimes the setup can be a bit daunting. The only complaint I have is that it is not always intuitive for end users, many items are hidden behind menus and not easy to find. It is easy once you know where to look, however many times it is a challenge to find it. Overall it is a good program without many program issues.